Audio Electronoics
 



LIMITED WARRANTY

Audio Electronics Warrants to the Original Purchaser for the Following Audio Electronics Products for the Periods Indicated:

  1. Power Amplifiers, Integrated Amplifiers, Preamplifiers, and Digital to Analog Convertors (DAC) have a one (1) year parts and labor warranty from the date of the original purchase from Audio Electronics.
  2. Vacuum tubes, if any are used in the component, are offered a 90-day exchange policy against defects with the exception of the CAVT 300B vacuum tube that has a one (1) year exchange policy from the date of the original purchase from Audio Electronics.

What is Covered and What is Not Covered

Except as specified below, this warranty covers parts and labor to correct all defects in materials and workmanship. The following are not covered by the warranty:

  1. Damage, deterioration, malfunction or failure to meet performance specifications resulting from:
    • Accident, acts of nature, misuse, abuse, neglect or unauthorized product modifications
    • Improper installation, removal or maintenance, or failure to follow instructions supplied with the product.
    • Repair or attempted repair by anyone not authorized by Audio Electronics to repair the product.
    • Any shipment of the product (claims must be presented to the carrier).
    • Any cause other than a product defect.
  2. Cleaning, initial set-up, check-ups with no defects found, or charges incurred for installation, removal or reinstallation of the product.
  3. Any product, on which the serial number has been defaced, modified or removed.
  4. Batteries.
  5. Accessories, including but not limited to, batteries, cables, mounting hardware and brackets, cleaning accessories, antenna and detachable power cords.
  6. Warranty is void if purchase was made from anyone other than an authorized Audio Electronics dealer.

Who May Enforce the Warranty?

This warranty extends to products purchased directly from Audio Electronics or an authorized Audio Electronics dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer’s warranty, if any.

To obtain such warranty service, the original purchaser must complete and send in the Warranty Registration Card within 15 days of purchase.

What Will We Pay For?

We will pay for all labor and material expenses for items covered by the warranty. Payment of shipping charges is discussed in the next section of this warranty.

How Can You Get Service?

In the event that the owner needs to return the unit to Audio Electronics for service or repair of a possible defect, he must follow the following steps:

  1. Contact Audio Electronics at 919-355-0010 to obtain a Return Merchandise Authorization (RMA) number prior to shipping; include this number with the package
  2. Submit a copy of the original sales receipt; blank receipts will not validate the limited warranty for service by Audio Electronics. The original sales receipt must contain the following information:
    • The authorized Audio Electronics dealer’s name
    • The date of purchase
    • The unit’s sales price
    • The buyer’s name and address
    • Describe in detail the problem.
    • Note the unit’s model number and serial number.
  3. Deliver by either of these methods:
    • With all freight and insurance charges prepaid and in its original packing container or equivalent, ship the component to Audio Electronics, 1020 Goodworth Drive Apex, NC 27539.
    • Hand-deliver the product to Audio Electronics (address noted above) or the nearest authorized service facility.

Limitation of Implied Warranties

All implied warranties, including warranties of merchantability and fitness for particular purchase, are limited in duration to the length of this warranty.

Exclusion of Damages

Audio Electronics liability for any defective product is limited to repair or replacement of the product at Audio Electronics option. Audio Electronics shall not be liable for damage to other products caused by any defects in Audio Electronics products, damages based upon inconvenience or loss of use of the product, or any other damages, whether incidental, consequential, or otherwise.

How State Law Relates to the Warranty

Some states do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

International Purchasers (Export Markets)

Audio Electronics warrants its merchandise to purchasers within the United States exclusively for use within the United States. It provides no other warranties, expressed or implied. If you are living outside of the United States, please consult your local dealer or distributor to determine the details of your local warranty.